Anima
We are pleased to introduce 'Anima' which will be live Tuesday 13th May 2025.
In our continous effort to improve patient care we are introducing 'Anima' our new total triage tool. This is how you can access the surgery and help us provide you with a more speedy and efficent service. With just a click of a button you can simply submit a medical or admin request online Monday to Friday.
By Improving patient online access we will reduce pressure on our phone system. This will make it easier for people who rely on the phone to contact us
Think Anima!
- Got a sore throat that needs assesment? Use Anima!
- Need a medication review? Use Anima!
- Want to discuss your long- term health problem with a nurse or a doctor? Use Anima!
- Need a sick note? Use Anima!
- Follow the link on our website home page to create a request. Within your dashboard you can see the status of any request you have made, book appoitments and contact the practice.
Anima for Patients: how to access Anima
2. Whenever you have a health concern or enquiry, you complete a request following the link on our website. You can submit requests for a variety of medical and administrative queries.
How to submit a medical request using Anima
3. This request is then reviewed by our duty triage team and an appropriate outcome will be emailed, phoned or sent by SMS.
Get ready for the new digital future today!
You only need an Email address to start requesting through Anima.
Please note that the current E-Consult system will be switched off when Anima goes live. Don't worry you can still contact us over the phone ,our reception team will handle this in exactly the same way by submitting a request via Anima on your behalf.